
Frequently asked questions
We create custom designs for your school or organization and set up a free online store. You promote the campaign, and supporters place their orders during a 2–3 week pre-order window. Once the campaign ends, we produce and ship the products directly to each customer within 20-30 calendar days, and your group receives a profit check!
We offer high-quality custom blankets, 20 oz stainless steel mugs with straws, and waterproof vinyl stickers—all personalized with your team, school, or logo.
After the pre-order window closes, we produce and ship all items within 20-30 calendar days. Orders are shipped directly to each customer.
Yes! With direct shipping, supporters can place orders from anywhere in the U.S.
You can fill out our contact form or email us directly at hello@fundraisercrew.com —we're happy to help every step of the way.
Just click the link to the online store, choose your items, and complete checkout. It’s quick and secure!
All items are shipped directly to your home—no need to coordinate pickups!
Changes can be made before the campaign closes. Please contact us right away if you need to fix something. Fill out the contact form or email hello@fundraisercrew.com
Yes! We ship anywhere in the U.S., so friends and family can support no matter where they live.
You can reach out to us through the contact form on the fundraiser page or email us directly at hello@fundraisercrew.com —we’re happy to help!
We’re so sorry! Please contact us within 7 days of receiving your order, and we’ll make it right with a replacement or refund.
Unfortunately, all items are made to order and only available during the fundraising period. Be sure to place your order before the campaign closes!
Since all products are custom made for each fundraiser, we do not accept returns or exchanges—unless there’s an issue with your order.
The campaign end date is listed on the ordering page. We recommend ordering early to ensure you don’t miss out!
Yes! Once your order ships, you'll receive an email with tracking details so you can follow it all the way to your door.
Once the fundraiser ends, we’re no longer able to accept new orders. But check back for future campaigns!
You may receive a reminder from the organization running the campaign, but it’s best to order early to guarantee your item.
Proceeds go directly to the school, team, or group listed on the fundraiser page—your order helps them reach their goals!